We pride ourselves on providing the ultimate experience for all our customers. It all starts with saying hello!
Email meor call us at 213-220-7955 and let's discuss your needs. Whenever possible, we do a home visit to best assess how to design something perfect for your home or office. If a home visit is not possible, we love to see photos of the room or rooms that we'll be working with.
Once we've discussed your needs in detail, we provide a detailed proposal with options to choose from and collaborate with you until we land on the perfect idea.
We've designed all types of side tables, accent tables, dining tables, coffee tables, console tables, benches, stools and decorative sculptures.
We also love to partner with designers to bring their visions to life.
Whether we're designing from scratch or working from detailed plans provided to us, we ensure a pleasurable experience and a perfect product.
How does pricing work?
For commissioned work, we always begin with a free phone consultation. We'll follow up with a detailed proposal highlighting the materials we plan to use, the timeline for production, and all associated costs. Shipping for commissioned work is estimate and charged to exact cost on the final invoice.
If you see something on the website that we've created as non-commissioned work the pricing will be listed on the shop page. All pricing includes free shipping in the 48 contiguous United States.
What are payment options?
We accept cash, check and major credit cards. If payment is by credit card, a 3.5% processing fee will be added to each transaction.
If an item is purchased from our shop, we collect 100% of the sale price up front prior to shipping.
If we are working on a commissioned basis, we require 75% to start (non-refundable) and 25% + confirmed shipping costs prior to the product delivering. What happens if my order arrives damaged?
We do our best to package all products safely to avoid damages. We ask that you photograph the package before opening, and then inspect your product carefully upon receipt. If you do notice damage please notify us immediately and we will rectify the situation.
What is your return policy?
For any items purchased out of our shop, returns are accepted 7 days following receipt of the product. Customer will be responsible for return shipping costs unless product is damaged during delivery
For commissioned work, returns are not accepted.
What type of product guarantee is provided?
We offer a one year warranty on the construction of every product. This warranty does not cover any negligent acts committed after the product is received by the purchaser. We will provide detailed instructions to assist in the care and maintenance for each individual product.
If repairs are required that fall under the warranty, we will execute repairs within a 45 day period.